Shipping policy

Pick, Pack & Ship
All orders are shipped through our facility in the USA. This offers the fastest and cheapest shipping options. For example we ship with Media Mail or USPS First Class. We also offer shipping to countries outside the US, but please visit Hiraeth Records Europe for better prices if you're not from the US.

Keep in mind you will be responsible for any possible customs and import fees: we are not responsible for final destination customs tariffs and taxes!

 

Shipping and processing time
Your order will be processed for shipping as soon as possible after placing an order. Make sure you enter the correct address! Depending on the amount of orders and workforce it may be packed and shipped some hours or day(s) later. Usually it takes between a couple days to 1-3 weeks to arrive at your address. In some cases it can take longer, depending on your location. You will receive a tracking number to follow your package.

Orders that don't arrive within two months are usually slowed down, at your post office or lost. Please take in account we do not replace or refund any orders that don't arrive after six months past date of ordering. Please contact us within two months if you have not received anything yet, only then we can work something out.

 

If you have any questions about ordering an shipping, please check our FAQ.